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Warranty Extension Plan (WEP)

Warranty Extension Plan (WEP)

Warranty Extension Plan (WEP) is a MainPCUSA Online warranty services for additional cost. WEP extends the warranty for 2 to 3 additional years. WEP covers all necessary repairs and replacements. With WEP you have over 100 team members working for you within US. WEP purposes is to provide best customer service when they are in trouble with there product, solve problems over the phone, or replacement of item/s that are within the warranty. WEP starts on the date of purchased. With WEP the following are the benefits:

 

Laptops

  • Reload Window 98/2000/ME/XP/Vista free (Cost for service without WEP: $65 per each reload)
  • Repair service for laptop.
  • Component replacement guarantee (Note: Laptop screen, motherboard, and CPU replacement are charge seperately. Any physical damages will not be covered by WEP.)
  • No need to go through manufacturer, with our WEP RMA department, we will contact the manufacturer and have a solution ASAP.
  • With our live over the phone service, you can have your problem solve over the phone.
  • WEP data back-up services are free (Cost for service without WEP: $15 per 4GB of data.)

 

MainPC Desktops

  • Reload Window 98/2000/ME/XP/Vista free (Cost for service without WEP: $65 per each reload)
  • Repair service for desktop
  • ALL desktop component replacement guarantee (Any physical damages will not be cover by WEP.)
  • WEP data back-up services are free (Cost for service without WEP: $15 per 4GB of data.)
  • With our live over the phone service, you can have your problem solve over the phone.
  • Remote Access Service (RAS), we can analyze your computer through the internet before sending your computer in.

 

Computer Parts

  • Repair service for Computer Parts
  • All computer component replacement guarantee (Any physical damages will not be cover by WEP.)
  • Computer Parts includes: memory (RAM), hard drives, CPU, motherboard, CD/DVD drives, case, video card, floppy drives, LCD, mouse, keyboard, and speakers.

 

For further information on WEP please dial the toll-free number 1-800-627-3977 Ext. 25